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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of adan portillo

adan portillo

September 10, 2026

5  out of  5
rating by adan portillo
"Norma me atendió muy bien"
We responded:
"Adan, thanks a bunch for the 5-star shout-out! Ulyanna Chung State Farm Agency is here to keep things easy and awesome for you.Thank you for choosing us as your insurance partner."
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Tyler Parker

September 4, 2026

5  out of  5
rating by Tyler Parker
"Norma with the Chung Agency has been the best insurance agent I have ever worked with! She updated my coverages and got me going SAME DAY! She also asked me about my family and long term plans, a rarity in insurance sales. I can honestly say she treated me like family."
We responded:
"Tyler, we can't thank you enough for sharing such a meaningful review! We're so glad Norma made the insurance process easy while taking the time to understand your family and what you're planning for the future. Building that kind of personal connection while helping you protect what matters most is what we strive for every day. "
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Guillermo Guerrero

September 4, 2026

5  out of  5
rating by Guillermo Guerrero
"Good service"
We responded:
"Thank you so much for the kind words, Guillermo! We're grateful to know you had a positive experience with our office. Our team is always committed to providing friendly service and taking care of your insurance needs. Thank you for choosing us!"
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Veronica Ramirez

September 4, 2026

5  out of  5
rating by Veronica Ramirez
"Excelente servicio. Muy amables."
We responded:
"We really appreciate your wonderful feedback Veronica! We're delighted that our team's friendly approach helped make your experience a good one. We believe great insurance service starts with treating every person with genuine care and respect. "
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Chanelle Molina

September 4, 2026

5  out of  5
rating by Chanelle Molina
"Ari was awesome with assisting me and the whole process was fast and simply amazing!"
We responded:
"Thank you for the amazing feedback, Chanelle! We're so happy to hear that Ari made your experience such a positive one. We know insurance processes can sometimes feel complicated, so we're glad everything went smoothly and quickly for you. "
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Jose Hernandez

September 3, 2026

5  out of  5
rating by Jose Hernandez
"Excellent service by Norma thank you Statefarm"
We responded:
"Jose, we really appreciate your fantastic 5-star rating! Your support encourages our team to continue providing excellent service every day. We're honored to be here for your insurance needs."
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cheng jet

August 28, 2026

5  out of  5
rating by cheng jet
"Excellent service, they’re helpful"
We responded:
"Cheng, we really appreciate you taking the time to leave us a review! It's great to know that our team provided the excellent and helpful service you were looking for. Making sure you feel comfortable and supported with your insurance needs is what we aim for every day. Thank you!"
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Perla Chavez

August 24, 2026

5  out of  5
rating by Perla Chavez
"Almost 5 years with them, always nice and helpful, specially Norma
I have my 3 cars and home and nobody can give me better prices than them"
We responded:
"Perla, thank you so much for your great review and for trusting us for almost five years! We're especially happy to hear that Norma has always been kind and helpful whenever you need assistance. We're honored to provide coverage for your three cars and home while helping you find rates that work for you. "
Profile photo of Eddy Oliver Cano

Eddy Oliver Cano

August 20, 2026

5  out of  5
rating by Eddy Oliver Cano
"Estoy satisfecho por el servicio rápido y ser a de casa."
We responded:
"Thank you for sharing your experience, Eddy! We're happy to know our quick service made things easier and more convenient for you. We always want your insurance experience to be simple and hassle-free. We appreciate you choosing us."
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Martha Escobedo

August 17, 2026

5  out of  5
rating by Martha Escobedo
"Norma siempre muy amable y atenta"
We responded:
"Martha, thank you so much for your kind words! We're so happy to hear that Norma is always friendly and attentive whenever you visit our office. She truly cares about making every insurance experience comfortable and positive. We really appreciate your continued trust and support."
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Elvira Corral

August 13, 2026

5  out of  5
rating by Elvira Corral
"Norma es la mejor"
We responded:
"Thank you so much for your 5-star rating Elvira! We're honored that you've trusted our team with your insurance needs. Providing knowledgeable, friendly, and reliable service is always our goal. We sincerely appreciate your support!"
Profile photo of Piedad Gomez

Piedad Gomez

August 12, 2026

5  out of  5
rating by Piedad Gomez
"Me encanto la atencion y el servicio, su interes y explicacion. La entrega a su labor es 10 de 10"
We responded:
"We truly appreciate you taking the time to share your experience. We're delighted that our attention and dedication made such a positive impression on you. Our goal is always to provide friendly service while making sure you understand your insurance options. Thank you!"
Profile photo of Diego Hernandez

Diego Hernandez

August 11, 2026

5  out of  5
rating by Diego Hernandez
"Norma como siempre muy amable"
We responded:
"Thank you, Diego! We're happy to hear that Norma continues to provide you with such friendly service. Her warm and caring approach is something our team truly values. We appreciate your continued trust in our office"
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marnae jenkins

August 10, 2026

5  out of  5
rating by marnae jenkins
"Working with Norma Talamantes at State Farm was a fantastic experience. She is incredibly patient, kind, and took the time to answer all my questions without making me feel rushed. Finding car insurance can be stressful, but she makes the whole process smooth and easy. Highly recommend her!! Thank you so much Norma!"
We responded:
"Thank you Marnae for sharing such thoughtful feedback about your experience with Norma! We're so happy to know she took the time to explain everything clearly and made you feel comfortable throughout the process. Finding the right car insurance can feel overwhelming, so we're glad Norma made it easier for you. "
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Orlando Bastida

July 21, 2026

5  out of  5
rating by Orlando Bastida
"Great service .Vicky Martin was great , helpful and she explained everything.She answered every question we had."
We responded:
"Orlando, thank you for your kind words and for recognizing Vicky! She takes great pride in making insurance easy to understand, and we're glad she was able to explain everything clearly. We appreciate the opportunity to help with your vehicle, accident, and health insurance needs. Thank you for choosing our office!"
Profile photo of Rigoberto Orozco

Rigoberto Orozco

July 20, 2026

5  out of  5
rating by Rigoberto Orozco
"Gracias por su ayuda Norma"
We responded:
"Thank you for the wonderful review, Rigoberto! We're glad Norma was able to assist you and make the paperwork easier to complete. Our goal is to provide knowledgeable support every step of the way with your insurance needs. We look forward to helping you again whenever you need us."
Profile photo of Nong

Nong

July 15, 2026

5  out of  5
rating by Nong
"The staffs are very friendly and knowledgeable"
We responded:
"Nong, thank you for taking the time to leave us such a wonderful review! It means a lot to know our team's friendly service and knowledge made a positive impression. We're always here to help make your insurance experience as easy as possible. We appreciate your trust in our office!"
Profile photo of Poom Poomy

Poom Poomy

July 15, 2026

5  out of  5
rating by Poom Poomy
"Norma talamantes quick respond to my question and solved the issues right away
Excellent!"
We responded:
"Thank you so much for the wonderful review, Poom! We're so glad Norma was able to respond quickly and resolve your concern right away. Providing fast and reliable service is always our goal. We truly appreciate your trust in our team for your insurance needs."
Profile photo of Norberto Luna

Norberto Luna

July 6, 2026

5  out of  5
rating by Norberto Luna
"Mucha gracias"
We responded:
"Norberto, thank you. We’re so happy to know you had a positive experience with our office. Helping customers with their insurance needs is always our priority. We truly appreciate your support!"
Profile photo of Miriam Luna

Miriam Luna

July 6, 2026

5  out of  5
rating by Miriam Luna
"Gracias Norma por su ayuda con las formas"
We responded:
"Miriam, thank you for your kind words about Norma. We’re so glad she was able to help you with your insurance forms. She takes pride in making the process simple and stress-free for our customers. We truly appreciate your support!"
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Andy Pena

June 24, 2026

5  out of  5
rating by Andy Pena
"Norma was very friendly and assisted with getting my policy updated."
We responded:
"Andy, thank you for the kind review. We’re so glad Norma was able to help update your insurance policy and make the process easy. She enjoys providing friendly service and making sure customers feel well taken care of. We appreciate your support!"
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Ella S.

June 13, 2026

1  out of  5
rating by Ella S.
"I had a positive experience working with this team until Eunice Kim took over our accounts. Despite my attempt to schedule a call, she never responded to my email. After waiting three days without a response, I placed a call while my phone battery was running low. She later accused me of intentionally hanging up on her staff and her, an allegation that was completely unfounded, and escalated the matter to her manager rather than addressing it directly with me.

From my perspective, the situation could have been resolved through clear communication and collaboration. Instead, the escalation created unnecessary conflict, shifted attention away from the underlying issue, and eroded trust in the working relationship. I found this approach unproductive and detrimental to effective teamwork. Additionally, despite the misunderstanding and its impact, I never received an acknowledgment of the mistake or an apology for the way the situation was handled."
We responded:
"Ella, thank you for taking the time to share your feedback. We are sorry to hear that your experience left you feeling frustrated, as our goal is always to provide clear communication and professional service to every customer. In situations where there is uncertainty regarding communications or account matters, our team may involve management to ensure concerns are reviewed appropriately and handled consistently. While misunderstandings can sometimes occur, they are never our intention, and we strive to approach every interaction with respect and professionalism. We appreciate your perspective and will use your feedback as an opportunity to continue improving the experience we provide to our customers."
Profile photo of David Dominguez

David Dominguez

June 11, 2026

5  out of  5
rating by David Dominguez
"Norma was very helpful and nice. Easy transactions. Pleasure to work with."
We responded:
"David, thank you for the great review. Norma works hard to ensure customers receive excellent service and a seamless insurance experience. We’re happy to hear your transaction was easy and enjoyable. We appreciate your support!"
Profile photo of Luciano Araiza

Luciano Araiza

June 1, 2026

5  out of  5
rating by Luciano Araiza
"Gracias Norma"
We responded:
"Luciano, thank you for your kind review. We’re so glad Norma was able to assist you with your claim supplement. She takes pride in helping customers navigate the claims process with care and attention. We truly appreciate your support!"
Profile photo of elias aguilera

elias aguilera

May 27, 2026

5  out of  5
rating by elias aguilera
"Exelente cervicio! Me atendió Norma fue muy amable y me dio toda la información que necesite!
Muy respetuosa me dijo todos los detalles para obtener la mejor cobertura en mi póliza de autos y mi casa!
Le agradesco mucho por su atención! Que Dios le bendiga😇🙏🙏🙏🙏
Exelente persona muy profesional.!"
We responded:
"Elias, we thank you for your thoughtful feedback. Norma takes pride in providing friendly and respectful insurance service while helping customers find the best coverage for their needs. It’s great to hear she made your experience such a positive one. Thank you!"