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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chanelle Molina

Chanelle Molina

September 4, 2026

5  out of  5
rating by Chanelle Molina
"Ari was awesome with assisting me and the whole process was fast and simply amazing!"
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Jose Hernandez

September 3, 2026

5  out of  5
rating by Jose Hernandez
"Excellent service by Norma thank you Statefarm"
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cheng jet

August 28, 2026

5  out of  5
rating by cheng jet
"Excellent service, they’re helpful"
We responded:
"Cheng, we really appreciate you taking the time to leave us a review! It's great to know that our team provided the excellent and helpful service you were looking for. Making sure you feel comfortable and supported with your insurance needs is what we aim for every day. Thank you!"
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Perla Chavez

August 24, 2026

5  out of  5
rating by Perla Chavez
"Almost 5 years with them, always nice and helpful, specially Norma
I have my 3 cars and home and nobody can give me better prices than them"
We responded:
"Perla, thank you so much for your great review and for trusting us for almost five years! We're especially happy to hear that Norma has always been kind and helpful whenever you need assistance. We're honored to provide coverage for your three cars and home while helping you find rates that work for you. "
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Eddy Oliver Cano

August 20, 2026

5  out of  5
rating by Eddy Oliver Cano
"Estoy satisfecho por el servicio rápido y ser a de casa."
We responded:
"Thank you for sharing your experience, Eddy! We're happy to know our quick service made things easier and more convenient for you. We always want your insurance experience to be simple and hassle-free. We appreciate you choosing us."
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Martha Escobedo

August 17, 2026

5  out of  5
rating by Martha Escobedo
"Norma siempre muy amable y atenta"
We responded:
"Martha, thank you so much for your kind words! We're so happy to hear that Norma is always friendly and attentive whenever you visit our office. She truly cares about making every insurance experience comfortable and positive. We really appreciate your continued trust and support."
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Elvira Corral

August 13, 2026

5  out of  5
rating by Elvira Corral
"Norma es la mejor"
We responded:
"Thank you so much for your 5-star rating Elvira! We're honored that you've trusted our team with your insurance needs. Providing knowledgeable, friendly, and reliable service is always our goal. We sincerely appreciate your support!"
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Piedad Gomez

August 12, 2026

5  out of  5
rating by Piedad Gomez
"Me encanto la atencion y el servicio, su interes y explicacion. La entrega a su labor es 10 de 10"
We responded:
"We truly appreciate you taking the time to share your experience. We're delighted that our attention and dedication made such a positive impression on you. Our goal is always to provide friendly service while making sure you understand your insurance options. Thank you!"
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Diego Hernandez

August 11, 2026

5  out of  5
rating by Diego Hernandez
"Norma como siempre muy amable"
We responded:
"Thank you, Diego! We're happy to hear that Norma continues to provide you with such friendly service. Her warm and caring approach is something our team truly values. We appreciate your continued trust in our office"
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marnae jenkins

August 10, 2026

5  out of  5
rating by marnae jenkins
"Working with Norma Talamantes at State Farm was a fantastic experience. She is incredibly patient, kind, and took the time to answer all my questions without making me feel rushed. Finding car insurance can be stressful, but she makes the whole process smooth and easy. Highly recommend her!! Thank you so much Norma!"
We responded:
"Thank you Marnae for sharing such thoughtful feedback about your experience with Norma! We're so happy to know she took the time to explain everything clearly and made you feel comfortable throughout the process. Finding the right car insurance can feel overwhelming, so we're glad Norma made it easier for you. "
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Orlando Bastida

July 21, 2026

5  out of  5
rating by Orlando Bastida
"Great service .Vicky Martin was great , helpful and she explained everything.She answered every question we had."
We responded:
"Orlando, thank you for your kind words and for recognizing Vicky! She takes great pride in making insurance easy to understand, and we're glad she was able to explain everything clearly. We appreciate the opportunity to help with your vehicle, accident, and health insurance needs. Thank you for choosing our office!"
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Rigoberto Orozco

July 20, 2026

5  out of  5
rating by Rigoberto Orozco
"Gracias por su ayuda Norma"
We responded:
"Thank you for the wonderful review, Rigoberto! We're glad Norma was able to assist you and make the paperwork easier to complete. Our goal is to provide knowledgeable support every step of the way with your insurance needs. We look forward to helping you again whenever you need us."
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Nong

July 15, 2026

5  out of  5
rating by Nong
"The staffs are very friendly and knowledgeable"
We responded:
"Nong, thank you for taking the time to leave us such a wonderful review! It means a lot to know our team's friendly service and knowledge made a positive impression. We're always here to help make your insurance experience as easy as possible. We appreciate your trust in our office!"
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Poom Poomy

July 15, 2026

5  out of  5
rating by Poom Poomy
"Norma talamantes quick respond to my question and solved the issues right away
Excellent!"
We responded:
"Thank you so much for the wonderful review, Poom! We're so glad Norma was able to respond quickly and resolve your concern right away. Providing fast and reliable service is always our goal. We truly appreciate your trust in our team for your insurance needs."
Profile photo of Norberto Luna

Norberto Luna

July 6, 2026

5  out of  5
rating by Norberto Luna
"Mucha gracias"
We responded:
"Norberto, thank you. We’re so happy to know you had a positive experience with our office. Helping customers with their insurance needs is always our priority. We truly appreciate your support!"
Profile photo of Miriam Luna

Miriam Luna

July 6, 2026

5  out of  5
rating by Miriam Luna
"Gracias Norma por su ayuda con las formas"
We responded:
"Miriam, thank you for your kind words about Norma. We’re so glad she was able to help you with your insurance forms. She takes pride in making the process simple and stress-free for our customers. We truly appreciate your support!"
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Andy Pena

June 24, 2026

5  out of  5
rating by Andy Pena
"Norma was very friendly and assisted with getting my policy updated."
We responded:
"Andy, thank you for the kind review. We’re so glad Norma was able to help update your insurance policy and make the process easy. She enjoys providing friendly service and making sure customers feel well taken care of. We appreciate your support!"
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Ella S.

June 13, 2026

1  out of  5
rating by Ella S.
"I had a positive experience working with this team until Eunice Kim took over our accounts. Despite my attempt to schedule a call, she never responded to my email. After waiting three days without a response, I placed a call while my phone battery was running low. She later accused me of intentionally hanging up on her staff and her, an allegation that was completely unfounded, and escalated the matter to her manager rather than addressing it directly with me.

From my perspective, the situation could have been resolved through clear communication and collaboration. Instead, the escalation created unnecessary conflict, shifted attention away from the underlying issue, and eroded trust in the working relationship. I found this approach unproductive and detrimental to effective teamwork. Additionally, despite the misunderstanding and its impact, I never received an acknowledgment of the mistake or an apology for the way the situation was handled."
We responded:
"Ella, thank you for taking the time to share your feedback. We are sorry to hear that your experience left you feeling frustrated, as our goal is always to provide clear communication and professional service to every customer. In situations where there is uncertainty regarding communications or account matters, our team may involve management to ensure concerns are reviewed appropriately and handled consistently. While misunderstandings can sometimes occur, they are never our intention, and we strive to approach every interaction with respect and professionalism. We appreciate your perspective and will use your feedback as an opportunity to continue improving the experience we provide to our customers."
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David Dominguez

June 11, 2026

5  out of  5
rating by David Dominguez
"Norma was very helpful and nice. Easy transactions. Pleasure to work with."
We responded:
"David, thank you for the great review. Norma works hard to ensure customers receive excellent service and a seamless insurance experience. We’re happy to hear your transaction was easy and enjoyable. We appreciate your support!"
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Luciano Araiza

June 1, 2026

5  out of  5
rating by Luciano Araiza
"Gracias Norma"
We responded:
"Luciano, thank you for your kind review. We’re so glad Norma was able to assist you with your claim supplement. She takes pride in helping customers navigate the claims process with care and attention. We truly appreciate your support!"
Profile photo of elias aguilera

elias aguilera

May 27, 2026

5  out of  5
rating by elias aguilera
"Exelente cervicio! Me atendió Norma fue muy amable y me dio toda la información que necesite!
Muy respetuosa me dijo todos los detalles para obtener la mejor cobertura en mi póliza de autos y mi casa!
Le agradesco mucho por su atención! Que Dios le bendiga😇🙏🙏🙏🙏
Exelente persona muy profesional.!"
We responded:
"Elias, we thank you for your thoughtful feedback. Norma takes pride in providing friendly and respectful insurance service while helping customers find the best coverage for their needs. It’s great to hear she made your experience such a positive one. Thank you!"
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galdino santiago

May 21, 2026

5  out of  5
rating by galdino santiago
"Gracias Norma por su ayuda"
We responded:
"Galdino, thank you for sharing your experience with Norma. Helping customers feel confident and comfortable with their insurance is something she truly enjoys. We’re happy to hear she was able to assist you so well. We appreciate your kind words!"
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T B

May 13, 2026

5  out of  5
rating by T B
"I was shopping around for new insurance due to high rates at progressive. I was very stressed but Surena Rodriguez from State Farm was extremely imformative and helpful throughout the process, I was able to get a lower premium with better coverage thanks to her. Now I’m set for 6 months and got a better rate than I expected, she is very kind and knows what she is doing, highly recommend"
We responded:
"Thank you for sharing your experience with our office. We’re so glad Surena was able to help make the insurance process less stressful and find you better coverage at a lower premium. She truly enjoys helping customers feel informed and confident about their policies. We appreciate your recommendation!"
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Youssef Zein

May 7, 2026

1  out of  5
rating by Youssef Zein
"They add and remove names from your policy without informing you or getting permission, and they have no explanation for why it happened.
Vickie provided very poor customer service and was not helpful in resolving the issue. Very disappointing experience."
We responded:
"Thank you for your feedback, Youssef. To clarify, the policy in question was not recently created or changed without notice, as the coverage and listed parties had been in place for quite some time. During the conversation, our office explained that the policy structure involved an existing arrangement connected to your family coverage, and Vicky remained professional while reviewing the details and answering your concerns. We understand that insurance situations involving family agreements can sometimes become frustrating, especially when responsibilities continue over time. Our team’s goal was to provide accurate information based on the policy records and handle the discussion respectfully throughout the interaction."
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유혜선

May 6, 2026

5  out of  5
rating by 유혜선
"보험 약관을 알기 쉽게 설명해주셨고, 궁금한 사항 질문에 친절하게 설명해주셔서 너무 좋았어요. 미국 살면서 여러 보험을 들어봤지만
이렇게 친절하고 좋은 분들은 처음이라 너무 좋았어요.
저희 도와주시는 동안 농담도 주고받고, 웃으면서 진행하는 동안 오랫 친구처럼 편안하고
이렇게 즐겁게 보험을 들어본적이 있었나
하는 생각에 너무 행복한 시간을 보냈어요.
제 친구들에게 소개해주고 싶어요."
We responded:
"Thank you so much for your heartfelt review! We’re so happy to hear our team made your insurance experience easy to understand and comfortable from start to finish. Building genuine relationships while helping customers with their insurance needs is something we truly value. Your recommendation to your friends means so much to us!"