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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nata ostrovsky

May 12, 2026

5  out of  5
rating by nata ostrovsky
"Excellent customer support, knowledgeable, professional, friendly."
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Youssef Zein

May 7, 2026

1  out of  5
rating by Youssef Zein
"They add and remove names from your policy without informing you or getting permission, and they have no explanation for why it happened. Vickie provided very poor customer service and was not helpful in resolving the issue. Very disappointing experience."
We responded:
"Thank you for your feedback, Youssef. To clarify, the policy in question was not recently created or changed without notice, as the coverage and listed parties had been in place for quite some time. During the conversation, our office explained that the policy structure involved an existing arrangement connected to your family coverage, and Vicky remained professional while reviewing the details and answering your concerns. We understand that insurance situations involving family agreements can sometimes become frustrating, especially when responsibilities continue over time. Our team’s goal was to provide accurate information based on the policy records and handle the discussion respectfully throughout the interaction."
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유혜선

May 6, 2026

5  out of  5
rating by 유혜선
"보험 약관을 알기 쉽게 설명해주셨고, 궁금한 사항 질문에 친절하게 설명해주셔서 너무 좋았어요. 미국 살면서 여러 보험을 들어봤지만 이렇게 친절하고 좋은 분들은 처음이라 너무 좋았어요. 저희 도와주시는 동안 농담도 주고받고, 웃으면서 진행하는 동안 오랫 친구처럼 편안하고 이렇게 즐겁게 보험을 들어본적이 있었나 하는 생각에 너무 행복한 시간을 보냈어요. 제 친구들에게 소개해주고 싶어요."
We responded:
"Thank you so much for your heartfelt review! We’re so happy to hear our team made your insurance experience easy to understand and comfortable from start to finish. Building genuine relationships while helping customers with their insurance needs is something we truly value. Your recommendation to your friends means so much to us!"
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이시우

May 6, 2026

5  out of  5
rating by 이시우
"자동차 보험과 집 보험 관련해서 궁금한것도 많고 여러 상황들이 있었는데 매니저 대니얼과 유니스 김 에이전트가 친절하게 문제들을 해결해 주었습니다. 항상 친절하게 응대해주시고 궁금증에 대해 잘 설명해 주셔서 감사드립니다. 한국어 서비스로 편안하게 보험관련 상담을 받을 수 있어서 너무 편리하고 친절하신 사무실 식구들이어서 지인들에게도 추천 할 생각입니다. 보험 서비스가 필요하시면 대니얼과 유니스 에이전트에게 문의하길 추천 드립니다."
We responded:
"Thank you for the wonderful review! We’re so glad Daniel and Eunice were able to help with your auto and home insurance questions and situations. Providing clear guidance and comfortable Korean-language insurance support is something our team truly values. We appreciate your recommendation and kind words!"
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C Nick

April 17, 2026

5  out of  5
rating by C Nick
"I' ve been with this Agency for about 10 yrs now and every interaction was helpfull, smooth and professional. Today I was assisted by Ari Acevedo and as usual I got the highest level of customer service. Way to go, thank you so much!"
We responded:
"Nick, thank you for your continued trust over the past 10 years! It means a lot to know every interaction has been smooth and professional. Ari will be so happy to hear she delivered that same high level of service. We truly appreciate your loyalty!"
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Priscina Harris

April 16, 2026

5  out of  5
rating by Priscina Harris
"I had a great experience with Stare Farm! Donovan and Vicky were outstanding throughout the entire process—professional, patient, and genuinely helpful. They took the time to review my policy and found ways to help me save money without sacrificing coverage. The process was quick, straightforward, and stress-free. Highly recommend giving them a call if you’re looking to lower your auto insurance costs."
We responded:
"Priscina, thank you for the wonderful review. Donovan and Vicky will be so happy to hear your kind words. Helping customers save on their vehicle insurance while keeping strong coverage is always our goal. We truly appreciate your recommendation!"
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Steve Bailey

April 15, 2026

5  out of  5
rating by Steve Bailey
"All my dealings with this office have been great. I had a tricky insurance issue to navigate through and they worked with corporate to get it sorted out. I recently asked for a review of my car policy and the staff were very knowledgable and helped me refine my coverage."
We responded:
"Steve, thank you for sharing your experience. We’re glad our team could help navigate that tricky situation and work through it with care. Reviewing and refining your auto insurance coverage is something we always enjoy helping with. Your kind words mean a lot to us!"
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Mr. Weatherholt

March 26, 2026

5  out of  5
rating by Mr. Weatherholt
"I shopped around and got several homeowners insurance quotes. Daniel and Vicky were able to help me get a policy today with the best coverage at the best price. This State Farm office is professional and friendly. Thanks! A++"
We responded:
"Mr. Weatherholt, we’re so happy you had a great experience with our office! Daniel and Vicky work hard to make sure customers get excellent coverage at a competitive price. It’s wonderful to hear everything came together smoothly for you. Thank you for your support!"
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Evan Tamashiro

March 24, 2026

5  out of  5
rating by Evan Tamashiro
"Vicky was wonderful, friendly, and knowledgeable! Great service!"
We responded:
"Evan, thank you for the kind message! Vicky enjoys helping customers feel comfortable and confident about their insurance coverage. We’re glad her knowledge and friendly approach stood out. Your support means a lot to us!"
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Jason H.

March 17, 2026

5  out of  5
rating by Jason H.
"Use them for cars and properties. Compared pricing with my parents who probably have more assets and “pull” than I do but I was getting better prices than them! Definitely come here."
We responded:
"Jason, thank you for the awesome review! We’re glad you trusted us with both your auto and property insurance needs. Finding the right balance between coverage and price is always our goal. Your recommendation means a lot to us!"
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Margarito Mora

March 10, 2026

5  out of  5
rating by Margarito Mora
"Gracias Norma por su ayuda con las firma"
We responded:
"Thank you for the thoughtful comment, Margarito! Norma loves assisting customers and making insurance easy to understand. We’re glad she was able to help you. Your appreciation means a lot to our team! "
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Key Kim

March 9, 2026

5  out of  5
rating by Key Kim
"영어가 서툴은 중년인데, 한국어로 상담가능하고 모처럼 친절한 데니얼 신이라고하는 젊은분을 만나서 많은 도움을 받았습니다"
We responded:
"Key, thank you for sharing your experience with Daniel Shin. We’re so glad he was able to assist you in Korean and make the insurance process comfortable and easy to understand. Providing friendly and clear guidance is something he truly enjoys. Your kind feedback means a lot to our team!"
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Jounghee Kwon

March 9, 2026

5  out of  5
rating by Jounghee Kwon
"데니엘 신님 친절하고 자세한 정보를 많은 시간 하례하면서 알려주셨어요.. 고맙고 감사해요."
We responded:
"Jounghee, thank you so much for the kind words about Daniel Shin! He always enjoys taking the time to explain insurance details so customers feel comfortable and informed. We’re glad his patience and care made such a positive impression. Your appreciation truly means a lot to our team!"
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Carla Beas

March 5, 2026

5  out of  5
rating by Carla Beas
"Norma you are such a great help. Recommend 5star"
We responded:
"Carla, thank you for the lovely shoutout for Norma! She truly enjoys helping customers navigate their insurance and making the process smooth. It’s great to hear she made such a positive impression. We really appreciate your 5-star recommendation!"
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Diego Hernandez

March 3, 2026

5  out of  5
rating by Diego Hernandez
"estoy agradecido por el trato de la agente norma talamantes"
We responded:
"Thank you, Diego, for recognizing Norma’s great service! She takes pride in making every insurance conversation welcoming and helpful. It’s wonderful to know you felt valued and supported. We truly appreciate your feedback!"
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Graciela Llamas

March 3, 2026

5  out of  5
rating by Graciela Llamas
"Quiero darle las gracias a Norma por su amambilidad y paciencia para explicarme las polizas y tomarse el tiempo para hacerlo,gracias."
We responded:
"Graciela, thank you so much for your kind words about Norma! She truly enjoys taking the time to explain policies so customers feel comfortable with their insurance decisions. We’re happy to hear her patience and kindness made such a positive impression. Your thoughtful feedback means a lot to our team!"
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김엘리스

February 28, 2026

5  out of  5
rating by 김엘리스
"Daniel과 Eunice의 친절하고 빠르고 전문적이고 끈기있는 상담으로 한 번의 방문으로 업무를 모두 보았으며, 지인 추천 하고 싶습니다. Thanks 😊"
We responded:
"김엘리스, thank you so much for the kind words! We’re so happy Daniel and Eunice made everything quick, smooth, and easy in just one visit. Their friendly and professional approach is exactly what we love delivering for every customer. We truly appreciate your recommendation and support!"
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Alma

February 24, 2026

5  out of  5
rating by Alma
"Norma is very knowledgeable and explained well."
We responded:
"Thank you, Alma, for recognizing Norma’s great work! She puts a lot of care into explaining insurance in a way that makes sense. We’re glad you had such a positive and clear experience. We truly appreciate you!"
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Jose Cruz

February 11, 2026

5  out of  5
rating by Jose Cruz
"Norma muy buena atención"
We responded:
"Jose, we love hearing that Norma gave you such good service! Taking the time to properly guide our customers through their policies is important to us. Insurance should feel personal, not rushed. Thanks for sharing your kind words!"
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Noah Dela Rosa

January 30, 2026

5  out of  5
rating by Noah Dela Rosa
"I use State Farm in California and when I bought a home and vehicle in NV, of course I would stick with State Farm again. I chose them because of a referral and it was a great choice. They’re very helpful, communicative and try to get me the best deal possible. Shout out to Norma for helping me get my new vehicle insured with ease and no stress. Mahalo!"
We responded:
"This is such a great read, Noah! It’s always our goal to keep insurance clear, communicative, and easy to manage. Norma did a fantastic job getting your vehicle insured without the hassle. We appreciate your continued trust!"
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Maritza Lopez

January 26, 2026

5  out of  5
rating by Maritza Lopez
"Norma Muchas gracias"
We responded:
"Muchas gracias, Maritza! Norma loves helping customers feel good about their insurance decisions. Feedback like yours reminds us why genuine service matters. We’re grateful you took a moment to leave a review!"
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Jennifer Toma

January 20, 2026

5  out of  5
rating by Jennifer Toma
"I had a great experience with my State Farm insurance agency thanks to Ari. She helped me resolve an issue efficiently by completing all the necessary information and sending it to the correct company on our behalf. From the moment I walked in, she greeted me right away and made me feel welcome. Ari was super friendly, knowledgeable, and took the time to answer all of my questions. Her professionalism and helpful attitude made the entire process smooth and stress-free. Highly recommend working with her and the rest of them State Farm staff!"
We responded:
"Jennifer, what a fantastic shout-out for Ari! She’s wonderful at guiding customers through insurance details with clarity and care. Making people feel welcome and confident is a big part of our service. Your recommendation means so much to us!"
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Lassie13

January 9, 2026

1  out of  5
rating by Lassie13
"Horrible office staff!"
We responded:
"Hi Lassie, we appreciate you taking the time to share your feedback with us. Insurance pricing can feel frustrating, especially when expectations around value and service don’t line up. Our rates are based on coverage strength, protection standards, and long-term reliability, not just price alone. We take comments like yours seriously as part of reflecting on how our service is experienced."
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Erick A Solano

January 8, 2026

5  out of  5
rating by Erick A Solano
"Muy bueno Norma"
We responded:
"Erick, we love hearing this—thank you! Norma brings such great energy into everything she does, especially when it comes to insurance. She truly cares about making coverage feel simple and comfortable. Your kind words made our day!"
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Jennifer Yoshida

December 30, 2025

5  out of  5
rating by Jennifer Yoshida
"Daniel was very informative and a huge help. He was able to inform me on my new rates and break down my policy information so it was easy for me to understand."
We responded:
"Jennifer, we’re so happy to hear how helpful Daniel was during your visit. He has a great way of explaining insurance details so everything feels clear and manageable. Making rates and coverage easy to understand is something he truly cares about. Thank you for sharing such thoughtful feedback."