State Farm® Insurance Agent Ulyanna Chung
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Wallace
September 25, 2026
"You don’t wanna get your insurance here because no one ever answers the phone whenever you need them. The voicemail says they’ll get back to you within 24 hours the last time I called it took over 36 hours before anyone called me back as a matter of fact, I think I called them back because I got tired of waiting for them to call me back! None of them are over the age of 25 to 30 so I guess they’re just a bunch of kids who don’t want to do any Work. They get an hour off for lunch, Nowhere else I know of does that. When they get back from lunch, they don’t do anything it, they damn sure don’t answer the telephone. Add shop around before I bought any insurance from these people they’re about useless as you can get!"
"Thank you, James, for the 5-star review. We are glad that you had a positive experience with our agency, and we appreciate your kind words. At Ulyanna Chung State Farm Agency, we strive to provide exceptional customer service and insurance solutions that meet the unique needs of each individual. It's great to hear that our efforts have made a positive impact on your experience. Thanks again for the review and for choosing Ulyanna Chung State Farm Agency!"
liem Lam
September 21, 2026
"Service very good, should come and try it out"
"Thank you, Liem! We’re so glad you had a great experience with our team. Providing friendly and reliable insurance service is what we strive for every day. We truly appreciate the recommendation!"
Jaime I
September 17, 2026
"I had a great experience speaking with Daniel Shin at the State Farm office on Blue Diamond regarding my auto insurance. He provided excellent customer service, was very professional, patient, and took the time to answer all of my questions.
Daniel made the process easy to understand and made me feel comfortable throughout the call. I really appreciate his helpfulness, attention to detail, and willingness to assist me. Thank you, Daniel, for the great customer service! I would definitely recommend Daniel and the State Farm Blue Diamond office to anyone looking for help with auto insurance."
"Thank you, Jaime! We’re so glad you had such a positive experience with Daniel and that he made everything easier to understand. Taking the time to listen, explain coverages, and answer questions is what great insurance service is all about."
adan portillo
September 10, 2026
"Norma me atendió muy bien"
"Thank you so much, Adan! We’re happy to hear Norma provided you with such great service. She really cares about making the insurance experience smooth and easy. "
Tyler Parker
September 4, 2026
"Norma with the Chung Agency has been the best insurance agent I have ever worked with! She updated my coverages and got me going SAME DAY! She also asked me about my family and long term plans, a rarity in insurance sales. I can honestly say she treated me like family."
"Tyler, we can't thank you enough for sharing such a meaningful review! We're so glad Norma made the insurance process easy while taking the time to understand your family and what you're planning for the future. Building that kind of personal connection while helping you protect what matters most is what we strive for every day. "
Guillermo Guerrero
September 4, 2026
"Good service"
"Thank you so much for the kind words, Guillermo! We're grateful to know you had a positive experience with our office. Our team is always committed to providing friendly service and taking care of your insurance needs. Thank you for choosing us!"
Veronica Ramirez
September 4, 2026
"Excelente servicio. Muy amables."
"We really appreciate your wonderful feedback Veronica! We're delighted that our team's friendly approach helped make your experience a good one. We believe great insurance service starts with treating every person with genuine care and respect. "
Chanelle Molina
September 4, 2026
"Ari was awesome with assisting me and the whole process was fast and simply amazing!"
"Thank you for the amazing feedback, Chanelle! We're so happy to hear that Ari made your experience such a positive one. We know insurance processes can sometimes feel complicated, so we're glad everything went smoothly and quickly for you. "
Jose Hernandez
September 3, 2026
"Excellent service by Norma thank you Statefarm"
"Jose, we really appreciate your fantastic 5-star rating! Your support encourages our team to continue providing excellent service every day. We're honored to be here for your insurance needs."
cheng jet
August 28, 2026
"Excellent service, they’re helpful"
"Cheng, we really appreciate you taking the time to leave us a review! It's great to know that our team provided the excellent and helpful service you were looking for. Making sure you feel comfortable and supported with your insurance needs is what we aim for every day. Thank you!"
Perla Chavez
August 24, 2026
"Almost 5 years with them, always nice and helpful, specially Norma
I have my 3 cars and home and nobody can give me better prices than them"
"Perla, thank you so much for your great review and for trusting us for almost five years! We're especially happy to hear that Norma has always been kind and helpful whenever you need assistance. We're honored to provide coverage for your three cars and home while helping you find rates that work for you. "
Eddy Oliver Cano
August 20, 2026
"Estoy satisfecho por el servicio rápido y ser a de casa."
"Thank you for sharing your experience, Eddy! We're happy to know our quick service made things easier and more convenient for you. We always want your insurance experience to be simple and hassle-free. We appreciate you choosing us."
Martha Escobedo
August 17, 2026
"Norma siempre muy amable y atenta"
"Martha, thank you so much for your kind words! We're so happy to hear that Norma is always friendly and attentive whenever you visit our office. She truly cares about making every insurance experience comfortable and positive. We really appreciate your continued trust and support."
Elvira Corral
August 13, 2026
"Norma es la mejor"
"Thank you so much for your 5-star rating Elvira! We're honored that you've trusted our team with your insurance needs. Providing knowledgeable, friendly, and reliable service is always our goal. We sincerely appreciate your support!"
Piedad Gomez
August 12, 2026
"Me encanto la atencion y el servicio, su interes y explicacion. La entrega a su labor es 10 de 10"
"We truly appreciate you taking the time to share your experience. We're delighted that our attention and dedication made such a positive impression on you. Our goal is always to provide friendly service while making sure you understand your insurance options. Thank you!"
Diego Hernandez
August 11, 2026
"Norma como siempre muy amable"
"Thank you, Diego! We're happy to hear that Norma continues to provide you with such friendly service. Her warm and caring approach is something our team truly values. We appreciate your continued trust in our office"
marnae jenkins
August 10, 2026
"Working with Norma Talamantes at State Farm was a fantastic experience. She is incredibly patient, kind, and took the time to answer all my questions without making me feel rushed. Finding car insurance can be stressful, but she makes the whole process smooth and easy. Highly recommend her!! Thank you so much Norma!"
"Thank you Marnae for sharing such thoughtful feedback about your experience with Norma! We're so happy to know she took the time to explain everything clearly and made you feel comfortable throughout the process. Finding the right car insurance can feel overwhelming, so we're glad Norma made it easier for you. "
Orlando Bastida
July 21, 2026
"Great service .Vicky Martin was great , helpful and she explained everything.She answered every question we had."
"Orlando, thank you for your kind words and for recognizing Vicky! She takes great pride in making insurance easy to understand, and we're glad she was able to explain everything clearly. We appreciate the opportunity to help with your vehicle, accident, and health insurance needs. Thank you for choosing our office!"
Rigoberto Orozco
July 20, 2026
"Gracias por su ayuda Norma"
"Thank you for the wonderful review, Rigoberto! We're glad Norma was able to assist you and make the paperwork easier to complete. Our goal is to provide knowledgeable support every step of the way with your insurance needs. We look forward to helping you again whenever you need us."
Nong
July 15, 2026
"The staffs are very friendly and knowledgeable"
"Nong, thank you for taking the time to leave us such a wonderful review! It means a lot to know our team's friendly service and knowledge made a positive impression. We're always here to help make your insurance experience as easy as possible. We appreciate your trust in our office!"
Poom Poomy
July 15, 2026
"Norma talamantes quick respond to my question and solved the issues right away
Excellent!"
"Thank you so much for the wonderful review, Poom! We're so glad Norma was able to respond quickly and resolve your concern right away. Providing fast and reliable service is always our goal. We truly appreciate your trust in our team for your insurance needs."
Norberto Luna
July 6, 2026
"Mucha gracias"
"Norberto, thank you. We’re so happy to know you had a positive experience with our office. Helping customers with their insurance needs is always our priority. We truly appreciate your support!"
Miriam Luna
July 6, 2026
"Gracias Norma por su ayuda con las formas"
"Miriam, thank you for your kind words about Norma. We’re so glad she was able to help you with your insurance forms. She takes pride in making the process simple and stress-free for our customers. We truly appreciate your support!"
Andy Pena
June 24, 2026
"Norma was very friendly and assisted with getting my policy updated."
"Andy, thank you for the kind review. We’re so glad Norma was able to help update your insurance policy and make the process easy. She enjoys providing friendly service and making sure customers feel well taken care of. We appreciate your support!"
Ella S.
June 13, 2026
"I had a positive experience working with this team until Eunice Kim took over our accounts. Despite my attempt to schedule a call, she never responded to my email. After waiting three days without a response, I placed a call while my phone battery was running low. She later accused me of intentionally hanging up on her staff and her, an allegation that was completely unfounded, and escalated the matter to her manager rather than addressing it directly with me.
From my perspective, the situation could have been resolved through clear communication and collaboration. Instead, the escalation created unnecessary conflict, shifted attention away from the underlying issue, and eroded trust in the working relationship. I found this approach unproductive and detrimental to effective teamwork. Additionally, despite the misunderstanding and its impact, I never received an acknowledgment of the mistake or an apology for the way the situation was handled."
"Ella, thank you for taking the time to share your feedback. We are sorry to hear that your experience left you feeling frustrated, as our goal is always to provide clear communication and professional service to every customer. In situations where there is uncertainty regarding communications or account matters, our team may involve management to ensure concerns are reviewed appropriately and handled consistently. While misunderstandings can sometimes occur, they are never our intention, and we strive to approach every interaction with respect and professionalism. We appreciate your perspective and will use your feedback as an opportunity to continue improving the experience we provide to our customers."